Everyone has a plan until your biggest customers call with critical issues or requests. With typical development processes, teams are left scrambling to react and adjust on the fly. Teams feel like they are running a never-ending race. We help teams get off the treadmill with a process that combines elements of Product Management, Operations, and Technology into an agile process, improving quality and productivity.
In most organizations, Product Management, Support, Implementations, and Technolgy all compete for the same fixed pool of capacity. We help teams combine multiple work streams with a data-driven process to clearly establish priorities and build a client-centric roadmap.
Many teams find that legacy architecture and poor product quality reduces business agility and creates long implementation cycles. With more than 25 years of experience building highly scalable, fault tolerant systems, we can help your team modernize your platform or migrate to the cloud all while maintaining a focus on product quality.
In fast-paced growing SaaS environments, cultural and career development often takes a back seat to feature development, leading to frustration, churn, and lost capacity. Whether you have on-shore, off-shore, or near-shore teams, we help build cooperation and collaboration between teams and within teams while establishing a proven career track for growth.
Many great platforms struggle with performance for mission-critical features, often leading to system crashes and overly complicated architecture. This increases technical debt, training costs, and Knowledge Transfer (KT) time, putting the business at risk. Our proven Performance Management Process can help your team identify and resolve critical performance bottlenecks, while increasing transactional volume on your platform.
Powering SaaS companies.